We provide a refund in case we have missed deadlines or any sort of violation of service committed by one of our professionals. That being the case, we also take stern action against the professional, except to issue an instant refund. Although if the refund request is initiated based on ‘change of mind,’ we hold a ‘No Refund, Exchange Only’ policy. All products are sold ‘as is’. You may connect with us within 120 days from the buying date if you want to exchange your purchase for products of equal or lesser value.